Please Read these terms & conditions of services before using TouristVisaOnline.com

By using this site, you convey your agreement with these Terms & Conditions and the Privacy Statement. If you do not agree with the terms stated in this agreement or are dissatisfied with the site please direct your complaints to the Contact Us page. Failure to comply with these Terms & Conditions may result in legal action and restriction of your ability to access this site. From time to time, www.touristvisaonline.com may modify these Terms & Conditions. Please continue to review this agreement whenever accessing or using this site.

Refund Policy.

If you cancel the service you may be entitled to a refund.

1. Immediate cancellation of visa request within 24 hrs of making the payment: only bank charges will be deducted
2. Cancellation of visa request 24 hrs after making the payment: 50% deduction on our visa fees.
3. The application could not be processed after checking of documents/appointments take, (eg Extra documents could not be provided, the plan is canceled), no  fees will be refunded.
4. Rejection/Cancellation of visa after the submission at the Embassy, no fees will be refunded.
5. If the embassy needs additional documents and you have not provided, and visa application is rejected because of unsatisfied documents, then no fees will be refunded.
6. E-visas are non-refundable
7. In any case, service fees 26 USD , express service fees $200 USD & transaction charges is non refundable. 
8. Once the refund gets initiated, it will take 10-15 working days

You may cancel by using Cancel/Delete function in your account when logged in or by calling our service line. Notwithstanding the foregoing, www.touristvisaonline.com cannot process refunds for Credit Card payments over 3 months old under any circumstances. In such cases, www.touristvisaonline.com may issue a store credit applicable to future applications submitted through www.touristvisaonline.com for 6 months. Credit cannot be applied to applications submitted through other agencies or applications submitted to Consulates directly.

Processing time.

Processing time for visas quoted by www.touristvisaonline.com are approximate and based on processing times provided by Embassy or the Consulates under normal circumstances. Processing time should be calculated starting from the date of submission of the documents to the Embassy or the Consulate. The Consulate or the Embassy may request additional documents and may delay and/or deny processing at their discretion without further explanations. www.touristvisaonline.com will not be held responsible for any delays, cancellations, financial and other losses due to denial or delay in processing. No service fees, embassy fees, courier fees, shipping charges or any portion thereof will be refunded due to delays or denial of service.

Fees and Payments.

You agree that your credit card(s) will be billed immediately after online verification takes place. You agree to pay all fees and charges for any products or services offered for sale by www.touristvisaonline.com or by any other vendor or service provider through www.touristvisaonline.com. You shall pay all applicable taxes and shipping charges relating to the purchase of any other products or services. Requirements and fees related to the processing of visas are subject to change, including, but not limited to, embassy consular fees, application forms and documentation required for visa issuance, which is subject to change without notice.

Shipping.

www.touristvisaonline.com uses Blue Dart / DHL for all its shipping needs unless instructed otherwise. www.touristvisaonline.com uses standard envelopes and other standard packing materials provided by Blue Dart / DHL or another shipping company as instructed by a client. Sometimes documents get damaged or lost during shipping. www.touristvisaonline.com is not responsible for any damage or loss that occurs while the product is in client's possession or in transit. www.touristvisaonline.com strongly encourages its clients to use shipping services that provide real-time tracking of packages in transit. www.touristvisaonline.com is not responsible for any failures or mistakes by shipping companies to deliver, deliver on time, track, locate, and keep safe, any and all packages. www.touristvisaonline.com cannot and does not warrant any claims or guarantees made by shipping companies as to the quality of service, timely delivery, availability of service, and other claims.

Service description.

www.touristvisaonline.com does its best to correctly describe all services that appear on the website. However, www.touristvisaonline.com does not warrant that all the statements, definitions, and descriptions are most current, complete, accurate, and error-free. Consulates often change their requirements and fees without prior warning and changes can take effect immediately. In any event, shall any description of service or any information on our site become outdated or inaccurate, you agree to hold www.touristvisaonline.com harmless. You will not hold www.touristvisaonline.com responsible for any and all inaccuracies or mistakes in service descriptions, prices, processing times, processing dates, and other information provided on the www.touristvisaonline.com website.

Service.

Requirements and fees related to the processing of visas are subject to change without notice. Application forms and additional documents required for visa issuance are subject to change without notice. Consulate or Embassy may request additional documentation at their discretion. They may also decline the issuance of visa without disclosing the reason for denial. Processing time for visas quoted by www.touristvisaonline.com are approximations based on normal circumstances, and are deemed reliable in most cases but are not guaranteed. www.touristvisaonline.com will not be held responsible for any delays, cancellations, financial and other losses due to denial or delay in processing. www.touristvisaonline.com reserves the right to decline to the process of documents for any reason, including but not limited to incomplete documentation, insufficient processing time, or unusual circumstances.

Privacy.

Please direct your attention to our Privacy Statement, by which you also agree to be bound when using this site. Privacy Statement is a part of this agreement.

Communications.

By using this site and our services you give www.touristvisaonline.com your express permission to contact you via email, messaging, or other electronic or non-electronic forms of communication for all purposes including distribution of marketing and promotional materials.

Security.

By submitting registration and application forms, you certify that the information you provide is true and correct. You are responsible for maintaining the confidentiality of your User ID (login) and password. You are responsible for all uses of your User ID (login), whether or not authorized by you. You agree to notify us immediately of any unauthorized use of your User ID or password. Please refer to our Privacy Statement that governs submitted & distributed information.

Intellectual Property.

This Website, including but not limited to text, content, photographs, graphics, software applications, is protected as a collective work by copyrights, trademarks, service marks, international treaties and/or other proprietary rights and laws of India and other countries. All logos, images, Web site design, text, graphics, software, HTML code used to generate Web pages on www.touristvisaonline.com, are the sole property of www.touristvisaonline.com and cannot be copied, adapted, sketched, painted, or otherwise reproduced in any manner whatsoever without the prior written permission of www.touristvisaonline.com. All other service marks, trademarks, names or logos, individual articles, columns, and other elements are the property of their respective owners. www.touristvisaonline.com is not responsible for other service marks, trademarks, names or logos, articles, columns, and other elements that may be copyrighted or may be the trademarks and/or service marks of their respective owners.

Termination.

You agree that www.touristvisaonline.com shall have the right to terminate your ability to access this site at any time without notice and you that will not hold www.touristvisaonline.com responsible or liable for any damages whatsoever. www.touristvisaonline.com reserves the right to decline to the process of documents for any reason, including but not limited to incomplete documentation, insufficient processing time, or unusual circumstances.

Links.

This web site contains links to third-party Web sites. These links are provided exclusively for information purposes and to assist in locating other Internet resources. We are not responsible for the content, accuracy of information, expressed opinions or statements, of any third-party sites linked to us or any links contained in a linked site.

Restrictions on Use.

This site is intended for use by adult individuals over 18 years of age. It may not be used for any illegal purpose or in any manner inconsistent with these Terms & Conditions. You may not use this site for any reason other than its intended purpose. If you submit any information to our site, you agree not to post or transmit pyramid schemes or chain letters, a virus or any other harmful component, anything that violates the copyright or intellectual property rights of any person or entity, including but not limited to copyrights and trademarks, anything that is defamatory, abusive, libelous, unlawful, obscene, threatening, harassing, fraudulent, pornographic, harmful, or that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law.

YOU MAY NOT COPY, REPRODUCE, RECOMPILE, DECOMPILE, DISASSEMBLE, REVERSE ENGINEER, DISTRIBUTE, PUBLISH, DISPLAY, PERFORM, MODIFY, UPLOAD TO, CREATE DERIVATIVE WORKS FROM, RECIRCULATE, TRANSMIT OR IN ANY WAY EXPLOIT ANY PART OF THIS WEBSITE, IMAGES, AND OTHER MATERIAL, OR OFFER ANY PART OF THE SERVICE FOR SALE, OR DISTRIBUTION WITHOUT THE PRIOR WRITTEN CONSENT OF WWW.TOURISTVISAONLINE.COM

Disclaimer.

All the information on this web site is provided "as is" and without warranties, expressed or implied, as to the accuracy or completeness of the information, fitness for a particular use or purpose, including warranties of merchantability, title, non-infringement or otherwise. In no event shall www.touristvisaonline.com be responsible for any damages or losses whatsoever, direct or indirect, incidental or consequential, special or punitive, arising from or relating to the use or inability to use this web site. www.touristvisaonline.com hereby disclaims all warranties with regard to the hardware and software used to support this web site including all implied warranties, fitness for a particular purpose and incidental, special, direct or consequential damages. Accordingly, www.touristvisaonline.com, its officers and employees, partners, affiliates, subsidiaries, successors and assigns, and its third-party agents shall not, directly or indirectly, be liable, in any way, to you or any other person for any inaccuracies or errors in or omissions from the services including, but not limited to delays, errors or interruptions in the transmission or delivery of services, products, or loss, or damage arising for any reason from non-performance. www.touristvisaonline.com does not make any warranties or representations of any kind with respect to information, requirements, restrictions, quality, content, theme, style, and expressions provided directly or through any third party to this web site.

Entire Agreement.

This agreement along with the Privacy Statement constitute the entire agreement between you and www.touristvisaonline.com and supersedes any and all prior agreements, statements or representations regarding www.touristvisaonline.com. Failure to enforce any provision of this Agreement shall not be construed as a waiver of such provision or of the right to enforce such provision. No waiver, amendment, or other modification made by you shall be valid or binding unless in writing and signed by both parties.