Refund Policy.
If you cancel the service you may be entitled to a refund.
- Immediate cancellation of visa request within 24 hrs of making the payment: only bank charges will be deducted
- Cancellation of visa request 24 hrs after making the payment: 50% deduction on our visa fees.
- The application could not be processed after checking of documents/appointments take, (eg Extra documents could not be provided, the plan is canceled), no fees will be refunded.
- Rejection/Cancellation of visa after the submission at the Embassy, no fees will be refunded.
- If the embassy needs additional documents and you have not provided, and visa application is rejected because of unsatisfied documents, then no fees will be refunded.
- E-visas are non-refundable
- In any case, service fees 26 USD , express service fees $200 USD & transaction charges is non refundable.
- Once the refund gets initiated, it will take 10-15 working days
You may cancel by using Cancel/Delete function in your account when logged in or by calling our service line. Notwithstanding the foregoing, www.touristvisaonline.com cannot process refunds for Credit Card payments over 3 months old under any circumstances. In such cases, www.touristvisaonline.com may issue a store credit applicable to future applications submitted through www.touristvisaonline.com for 6 months. Credit cannot be applied to applications submitted through other agencies or applications submitted to Consulates directly.